Payment or proof of payment must be made in order to receive registration confirmation. We encourage payment to be made at the time of registration to confirm your registration and attendance at any social events. The online form will allow payment by credit card (Visa or Mastercard only) or indication that payment will be by EFT/ bank transfer. Please note your registration is not guaranteed until payment is received.
For registrations made after Sunday 11:59pm, 24 April 2022, payment will be required by credit card online at the time of purchase to ensure payment is received before the delegate is onsite. Secure online credit card facilities provided by eWay.
All payment options are outlined on the registration site and are included on the tax invoice. If you are paying by credit card, charges will appear on your statement as coming from “ASHM Surry Hills”.
Payments are processed through our PCI compliant software and payment gateway eWay. CVV numbers are not stored with your credit card data. If paying by EFT you must accept the bank fees at your end (if applicable). We will not deem registrations as fully paid if we receive them less bank fees.
International Credit Cards
If you are an international delegate and use a credit card for payment, we have the right to ask for a scanned copy of your credit card for proof of authenticity. If a card is not provided or the scan is not considered sufficient, the transaction will be reversed and you will be required to pay via an alternative method for your registration to be confirmed.
Your record of registration will be sent to you via email automatically upon completion of your registration.
REGISTRATION CANCELLATIONS & AMENDMENTS
Cancellation Requests prior to 27 March 2022
Registration cancellations and amendments must be notified in writing to the Secretariat. Cancellations or changes received before Sunday 27 March 2022 will receive a refund less a 20% administration fee.
Cancellation Requests after 27 March 2022
Cancellations and amendments received in writing after Sunday 27 March 2022 will not receive any refund, if cancellation is for medical purposes we can assist with any documentation required for your insurance claim.
As an alternative to cancellation, your registration may be transferred to another person without incurring any penalty. The Conference Secretariat must be advised of the transfer in writing. Please email the name, position, phone and email address of the new delegate to firstname.lastname@example.org.
Registration fees do not include insurance of any kind. It is strongly recommended that all delegates take out their own insurance prior to the conference. The policy should include loss of fees through cancellation of your participation in the Conference itself. In the event of industrial disruptions or natural disasters the Australasian Society for HIV, Viral Hepatitis and Sexual Health Medicine cannot accept responsibility for any financial or other losses incurred by delegates. Nor can the Secretariat take responsibility for injury or damage to property or persons occurring during the Conference or associated activities. Insurance is the responsibility of the individual delegate.
Registered delegates are liable for any damages caused by the delegate to the conference venues, accommodations rooms, conference supplier equipment or conference organiser’s equipment. In registering for the conference the delegate agrees to indemnify the organiser for any damages caused by the delegate to any venue or equipment.